Your questions... and our answers

👑 Your questions... and our answers

1. How can I track my order?

Once your order is completed, you'll receive a confirmation email with your tracking number and a direct link to follow your shipment step by step until it arrives at your door.

2. How long does it take to deliver the order?

We ship orders within 1–3 business days , and orders typically arrive within 7–12 business days . We will keep you updated on your order status via email.

3. Can I return or exchange the product?

Yes, it's easy! You can request a return or exchange within 7 days of receiving your product, provided it is in its original condition and unused. See our Returns Policy for more details.

4. Is payment on the site secure? 🔒

Of course, we take your privacy and security seriously.
All payments are made through secure, encrypted global payment gateways (such as Visa, MasterCard, Apple Pay, PayPal, etc.), and no banking information is stored on our website.
We use modern SSL protocols to protect your data and adhere to the highest standards of cybersecurity.
Simply put: shop with confidence, your data is completely safe.

5. Can I modify the order after payment?

Yes, if you contact us within a few hours of payment, we can modify your order before it ships. Please contact us via the Contact Us page as soon as possible.